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This website has been compiled in good faith by Radalj Pty Ltd from internal and external published sources, but no representation is made or warranty given (either expressed or implied) as to the completeness or accuracy of the materials contained within or linked to/from this website. By accessing and/or continuing to use this website, you agree Radalj Pty Ltd, its Officers, employees, contractors or agents, are not liable for any direct or indirect loss or damage you may suffer or incur arising directly or indirectly from your use of this website, or arising from 'clicking on' links, both internal and external, contained within this website.

You may download, store and use the material on this website for your own personal use and research or that of your company. You may not publish, retransmit, redistribute or otherwise make available to any other party or make available on any website or bulletin board of your own, or any other party without the express written consent of Radalj Pty Ltd.

Nothing on this website constitutes advice, legal or otherwise.

Trade Measurement – Approval, Verification and Suitability

Scales advertised as "NMI Approved", "Trade Approved" or "Trade Verified" are not necessarily suitable for all trade measurement applications.

Trade approval relates to the approved pattern of a weighing instrument, while trade verification confirms that an individual instrument has been tested and verified for trade use. Neither trade approval nor verification necessarily establishes that an instrument is legally suitable for every trade measurement application.

Under the National Measurement Act 1960 and National Trade Measurement Regulations 2009, weighing instruments used for trade must comply with the requirements applicable to their intended use. Additional restrictions apply to certain applications, including the weighing of gold, silver, other precious metals and precious stones.

Purchasers intending to use a weighing instrument for trade are responsible for ensuring that its intended use complies with the applicable legal requirements under the National Measurement Act 1960 and National Trade Measurement Regulations 2009. Customers who are uncertain about these requirements should contact the National Measurement Institute on 1300 686 664 before purchasing or using an instrument for trade.

Nothing in this notice excludes or limits any rights or remedies available under the Australian Consumer Law.

Calibration

Unless otherwise advised, The Scale Shop supplies scales on the basis of manufacturer's calibration.  

As the accurate performance of measuring instruments can be affected by environmental factors including, but not limited to gravity, The Scale Shop is not able to guarantee the accuracy of scales once dispatched. Where accurate performance is critical, weighing instruments should be calibrated in-situ by qualified personnel.

Warranty

Warranty on all scales purchased from The Scale Shop is return to base; the owner is required to return the scale at their cost either to The Scale Shop or the stated manufacturer for warranty repair.

Change of Mind Refunds

As a general rule, Radalj Pty Ltd does not offer refunds for change of mind purchases.

Where Radalj Pty Ltd's agrees to refund a change of mind purchase, a 30% re-stocking fee will apply. 

Privacy Policy

Except as otherwise provided, we will not wilfully disclose any personal information regarding our users without first obtaining their approval, unless we are required to do so to satisfy a legal obligation.

By using our website, you agree to the collection and use of your information as outlined in this policy.

We do not collect any personal information about you, from your use of this website, except where you have specifically provided us with that information. If you specifically and knowingly provide any personal information to us via this website, you consent to Radalj Pty Ltd using that personal information lawfully at its sole and absolute discretion, including for the purpose of providing promotional and marketing materials by other means. You agree that you have obtained the consent of third parties whose personal information you post to this website.

Radalj Pty Ltd, may at its sole and absolute discretion disclose details of your purchase from its website in its newsfeed for marketing and promotional purposes. If you wish to object to such disclosure taking place, you must notify us in writing off your objection.

Changes to our privacy policy may be made from time to time, at our sole discretion and without notice. If such changes are made, we will make all reasonable efforts to bring those changes to the attention of our web-site users. The updated version of our privacy policy is maintained on this website so that you remain aware of the data we collect, how we use it and under what circumstance we disclose it.

Web Links

Our website may contain links to other sites that are not affiliated or associated with, or controlled by Radalj Pty Ltd. Please be aware that these other sites may be owned or developed by people over whom we have no control and accordingly, we are not responsible for their privacy practices.